Don't know if anyone keeps up with what's going on, but here is a snapshot of the last week...Tracy and I left Mexico on the 28th, flew to Miami (the craziest airport I have ever seen) and then on to San Jose' Costa Rica. We stayed at a "medical ranch" called CheTica Ranch (google it). It was an AMAZING place with quaint little individual cottages set in the lush hillside about 30 minutes from downtown San Jose'. We ate (they provide delish meals) showered and went to bed, totally exhausted. The alarm went off the next morning, we go up, showered, got dressed and then realized that it was 1:30 in the morning! Too funny. Went to the hospital and met Tracy's team of doctors who performed a battery of tests on him (we were there for 6 hours). Surgery was set for the next morning (Mar. 1st) at 5 am. At 4:55 that afternoon we were called to the office for a phone call...the hospital calling to say that BridgeHealth Medical (the company that set all this up) had not sent in the payments necessary and the surgery was moved to Monday. Talked to BridgeHealth who assured us that THEY were not the problem and gave us their guarantee that all would be taken care of 1st thing Thursday morning. We waited all day Thursday and BridgeHealth still hadn't wired the payment...moving the surgery back even further. We had had enough and flew home the next morning. Wasted a week, got hyped up for the surgery and nothing happened. We are in the process now of sorting out who pays for what...and, possibly shopping for a lawyer to help us recover some of our out of pocket expenses. Lesson learned. I am NEVER leaving the USA again! Tracy will have the knee replacement surgery this fall here in St. George. This sucks.
10 years ago
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